From CEO’s Desk: A Letter That Reminded Us Why We Build
September 03, 2026

A reflection on the impact of Class Saathi at The Hyderabad Public School, Kadapa

A few weeks ago, a letter reached my desk from Mr. Amit Singh, Principal of The Hyderabad Public School, Kadapa. It wasn't a feedback form or a survey response. It was a letter of appreciation, written unprompted, walking through what Class Saathi has meant to his school over the past year.

I want to share it, because it says something about our mission better than any pitch deck we've ever made.

Beyond the Numbers

The numbers are there, and they're good. Across HPSK's 24 classes and 758 students, the platform recorded a 76% participation rate in the cycle from July 22 to August 20, eight points higher than the month before. 677 quizzes played. 8,527 questions solved. Peak usage days crossing 25,000 clicks.

But as Mr. Singh put it himself, encouraging as those figures are, they aren't the reason he wrote.

The Child Who Is No Longer Invisible

What struck me most was his description of what changes in a classroom of forty students when a teacher can see, in real time, exactly who has understood and who hasn't.

The quiet child who never raises a hand has always been the hardest to reach. Mr. Singh described how Class Saathi's live, name-wise comprehension view makes that child visible within seconds, without embarrassment, without a public correction, and without waiting three weeks for a unit test to reveal the gap. Learning is diagnosed early, not mourned late.

This is the entire idea behind what we're building. Assessment shouldn't just measure learning after the fact. It should surface while there's still time to act.

What Changes for Teachers

The second part of the letter surprised even Mr. Singh, by his own admission. In a structured reflection exercise completed by 33 teachers at HPSK, 24 said they now always check live class results before moving forward with a lesson. 22 said they always re-teach a concept the moment the class shows confusion. 25 confirmed they consciously align their questions to specific levels of Bloom's Taxonomy. Teachers rated their own effectiveness with the platform at an average of 4.15 out of 5.

Numbers like these describe something deeper than software adoption. They describe teachers who have started correcting in the same period rather than the next term, backed by evidence instead of instinct.

Individual teachers wrote in too, unprompted, about what shifted for them. A Mathematics teacher now runs a ten-question check on every new topic before deciding what to revisit. A Hindi teacher uses ten-minute end-of-lesson quizzes to sharpen focus and target remediation. A Physics teacher described moving beyond simply completing the syllabus toward making sure learning actually happened. Across Chemistry, History and Civics, and the primary section, teachers described the same shift: real-time responses telling them when to slow down, simplify, or re-explain, and quieter or lower-scoring children getting noticed and supported individually instead of disappearing into the class average.

A School-Wide Shift

For Mr. Singh, the impact goes beyond any one classroom. As Principal, he now has an academic oversight system that classroom observation alone could never have produced. Participation, question quality, concept-wise weakness, and teacher consistency are visible to him class by class and subject by subject. Academic reviews at HPSK have moved from anecdote to evidence, from opinion to conversation grounded in data.

He also took the time to thank our team directly, not just the technology. Every observation his teachers raised, on clicker performance, on the question bank, on the finer points of classroom flow, was met and acted on. That kind of responsiveness, he wrote, is rare in a fast-growing organisation, and it's the real reason the collaboration has worked.

Why This Matters to Us

We didn't ask for this letter. That's exactly why it matters. When a Principal takes the time, unprompted, to write in this kind of detail about what has changed in his teachers' classrooms, it tells us we're building the right thing.

Finally, with a heart full of gratitude, we thank Mr. Amit Singh and the entire team at The Hyderabad Public School, Kadapa, for trusting us, for pushing us with your feedback, and for putting Class Saathi to work in service of every child in your classrooms, especially the quiet ones. We look forward to walking a long road with you.

— Pankaj Agarwal, Founder & CEO, TagHive Inc.

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